On occasion, you may receive a credit note for an invoice that you are yet to pay.
Example: You purchased 10 bales of hay. During transit 2 of the bales were damaged and you received a credit note for the 2 bales. Both invoices are sitting in your Needs Action page
Go the the Matching page.
Select both the invoice and credit note.
The option to Link and Match will appear. Click on Link and Match.
Back on the Need Action screen the invoice will show with a Partially Paid token and the total will be reduced to the amount that you are required to pay.
If you choose to pay this invoice with the Bill Payment tool, then only the correct amount due will be shown.
