Troubleshooting & FAQ

We answer questions about everything, nothing is too big or too small

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24 articles in this collection
Written by Focus Team
Actuals

How to create a Credit Note

Learn how to create a credit note if you need to reduce the amount of an invoice, or need to apply a refund.
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Written by Focus Team
Updated over a week ago

How to manage over-paid or under-paid invoices

This topic walks you through how to match an under or over-paid invoice to the bank transaction
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Written by Focus Team
Updated over a week ago

Manually balance a Rabobank All In One account

You can manually correct your daily bank account balance
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Written by Focus Team
Updated over a week ago

Matching where the Invoice total differs from the bank transaction total

This is common with Fonterra milk supply payments and invoices that have been deferred to a later date.
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Written by Focus Team
Updated over a week ago

Why is the bank balance in my farm business unbalanced?

Regular checks ensure farm bank accounts are balanced, GST returns are correct and your working plan is up to date
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Written by Focus Team
Updated over a week ago

What are bank transaction coding rules?

Coding rules are a time-saving way to code your transactions and invoices, while ensuring they are consistently and accurately coded.
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Written by Focus Team
Updated this week

How do I enter journal transactions?

Easily record journal transactions in the Actuals screen
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Written by Focus Team
Updated over a week ago

How should I record a hire purchase or Stock Finance contract?

In Cash Manager Focus you can claim GST on an item before it’s fully paid, and balance all related transactions
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Written by Focus Team
Updated over a week ago